ChatGPT for Business

ChatGPT for Business is a practical workplace course designed to help participants use ChatGPT effectively for communication, planning, research support, documentation, problem-solving, and administrative tasks. The course focuses on practical business applications and responsible AI use, with no technical background required.

1-Day Training Programme
Time: 9:00 AM to 5:00 PM

Target Participants

• Employees and professionals
• Supervisors and managers
• Business owners and entrepreneurs
• Administration and operations teams
• Sales and marketing personnel
• Human resources and customer service teams
• Professionals looking to improve workplace productivity

Learning Outcomes

By the end of the course, participants will be able to:

• Understand the capabilities and limitations of ChatGPT.
• Create effective prompts using context, role, task, audience, tone, and output format.
• Use ChatGPT to draft and improve emails, reports, agendas, checklists, SOPs, and business content.
• Summarise information and organise tasks more efficiently.
• Refine AI-generated responses using follow-up prompts.
• Create reusable prompt templates for recurring workplace tasks.
• Critically review AI-generated content for accuracy, bias, and relevance.
• Apply ChatGPT responsibly while protecting confidential and sensitive business information.

Why It’s Worth Attending

• Helps employees save time and improve workplace productivity.
• Improves the quality, consistency, and structure of business communication.
• Provides practical techniques that can be applied immediately across different departments.
• Helps participants move beyond basic ChatGPT questions by learning effective prompting techniques.
• Supports better organisation, problem-solving, and day-to-day decision-making.
• Builds awareness of AI risks, privacy, confidentiality, copyright, and accuracy.
• Suitable for beginners with no technical or programming experience.

Assessment & Certification

• Assessment may include practical ChatGPT exercises, prompt-writing activities, workplace scenarios, and knowledge checks.
• Participants may be required to create, refine, and evaluate AI-generated business content.
• Successful participants may receive a Certificate of Completion/Achievement, subject to the training provider’s requirements.